Thank you for choosing us as your health care provider. We strive to provide you with the best quality, gentle dental care possible. If we can help you in any way, please don’t hesitate to ask us.
FULL PAYMENT IS DUE AT THE TIME OF SERVICE WE ACCEPT CASH, CHECKS, OR VISA / MASTERCARD / AMERICAN EXPRESS
Regarding Insurance:
Your insurance is a contract between you and the insurance company. We are not a party to that contract. Dental insurance is not meant to be a pay-all option but meant to be an aid. So please, be aware that some and perhaps all of the services provided under your particular policy may be considered “Non-Covered Benefits” above their “Usual and Customary Fee” or based on a set “Fee Schedule”. Your benefits are dependent on how much your employer paid for your particular plan. If you have any questions regarding the detail of your plan, we ask that you contact your job. Regardless of what insurance pays, the final balance on your account is considered your responsibility. We are happy to assist you in receiving your maximum allowable benefits and require all pertinent insurance information to be given to us so that eligibility and general benefits can be verified. Once confirmed, our office will be able to accept assignment of benefits and bill your insurance company directly. Please understand that we cannot predict exactly what your insurance company will pay on a particular procedure or service, and only an estimate can be determined of the charges based on the information your insurance company is willing to provide. An annual deductible and any required co-payment on a particular service will have to be collected at the time of service, and can only be based on the general information released by your insurance company. We will bill your insurance company as services are rendered. Payment is expected within 30 days of that billing. Any services not paid after the 45-day wait period will become immediately due in full. Accounts over 60 days past due will be subject to a monthly billing service charge. Accounts over 90 days will be sent to collections.
Usual and Customary Rates:
Our practice is committed to providing the best treatment for our patients, and we charge what is usual and customary for our area. You are responsible for payment, regardless of any insurance company’s arbitrary determination of usual and customary rates. Dental insurance usually covers Basic dental procedures. Complex comprehensive procedures and Cosmetics are often times “Non-Covered Services”.
Change or Termination of Insurance:
If your insurance coverage changes or is terminated, please notify our office, so we can update our information. If we do not receive advance notification, you could be liable for any charges the insurance did not cover.
Returned Checks, Service Charge on Unpaid Balance:
We will be happy to accept your payment by check. For all returned checks, there will be a maximum service charge of $50. We also reserve the right to charge your account a monthly billing service charge on unpaid balances after 60 days.
Cancellation of Appointment:
If for any reason you are unable to keep your appointment, kindly give us 2 business days’ notice (48 business hours). If you have more than one broken appointment within the last year, your account will be charged a fee of $60. If you have an emergency, we truly understand, and will not charge a fee to your account.
I have had the opportunity to read this form, ask questions, understand and agree to the terms of the Financial Policy.